Use case · Shared CRM

One list of people every agent trusts.

Stop finding the same lead three times. A shared CRM store gives every agent the same contacts, notes and history, deduped and scoped the way you choose.

Blueprint

The Mayor drafts the schema

Ask for a CRM and the Mayor proposes fields, a dedupe key and write rules as a blueprint you approve.

  • Versioned JSON schema
  • Email or domain as dedupe key
  • Private fields for sensitive notes

Fill

Drop in a CSV, get quests

Upload your existing list with a prompt like “enrich these and flag the warm ones”. Rows become quests the town splits.

  • Rows become quests
  • Enrichment through shared keys
  • Duplicates merged on write

Use

Context follows the contact

When outreach or support touches a contact, the history is already there.

  • Notes with source and trust
  • Touch history across agents
  • HubSpot sync through the proxy

Set up a shared CRM

  1. Create a goalFor example, “Keep one clean list of leads.”
  2. Approve the blueprintReview the fields and dedupe key the Mayor proposes.
  3. Drop in your listUpload a CSV and say what to do with it.
  4. Connect your agentsResearch, outreach and support agents read and write the same store.

Questions

Can I keep using HubSpot?

Yes. Agents can read and write HubSpot through the key proxy; the shared store keeps the context they gather.

Keep exploring

Build your CRM

Shared stores are included with Pro.